Privacy Policy

This Privacy Policy describes how OttoRelay ("we," "our," or "us"), accessible at ottorelay.com, collects, uses, discloses, and safeguards your information when you access or use our website, Chrome extension, and dispatcher tools (collectively, the "Services"). Company name is Federalsoft, OK.

By using our Services, you acknowledge that you have read and understood this Privacy Policy. The use of information received from Google APIs will adhere to the Chrome Web Store User Data Policy, including the Limited Use requirements.

01Information We Collect

We may collect and process the following categories of information:

1.1 Personal Information

Information that identifies you as an individual, including but not limited to:

• Full name
• Email address
• Telephone number
• Company or business details
• Billing and payment information

1.2 Authentication Information

When you sign in to the OttoRelay extension or website, we process:

• Google OAuth tokens (used solely for account authentication)
• Session tokens stored securely in Chrome extension local storage

We do not store or have access to your Google account password.

1.3 Web Browsing Activity

The OttoRelay Chrome extension operates exclusively on relay.amazon.com. We collect browsing activity limited to this domain only, including:

• Load and trip data displayed on the Amazon Relay loadboard
• Loadboard page content necessary to provide filtering, sorting, and AI insights
• Booking actions initiated by the user through the extension

We do not collect browsing activity from any other websites or domains. This data collection is required for user-facing features described in both our Chrome Web Store listing and the extension's UI, including advanced load filtering, AI-powered load analysis, and one-click booking.

1.4 Usage Information

Information automatically collected when you interact with our Services, including:

• IP address
• Browser type and version
• Device identifiers
• Pages viewed and navigation paths within our website
• Date and time of access
• Extension usage patterns (features used, frequency of use)

1.5 Cookies and Local Storage

The extension uses Chrome's storage and cookies APIs to store user preferences, filter settings, and authentication state. Our website uses cookies and similar technologies to enhance user experience and analyze trends. You may control cookie preferences through your browser settings.

02Chrome Extension Permissions

The OttoRelay Chrome extension requests the following browser permissions:

• cookies — to manage authentication state with relay.amazon.com
• storage — to save user preferences, filter configurations, and cached load data locally
• alarms — to schedule periodic load refresh and notification checks
• tabs — to detect when the user is on relay.amazon.com and coordinate extension UI
• windows — to manage extension popup and loadboard windows
• identity — to facilitate Google OAuth sign-in for account authentication

Each permission is limited to the minimum scope necessary to provide the extension's current functionality. We do not request permissions for features that are not yet implemented.

2.1 Host Permissions

The extension communicates with the following domains:

• relay.amazon.com — to read and enhance the Amazon Relay loadboard interface
• api.ottorelay.com — our backend API for user accounts, load analytics, AI features, and optional Telegram notification delivery

03How We Use Your Information

We use the collected information solely for the following purposes:

• Providing, operating, and maintaining our Services, including load filtering, AI insights, and automated booking features
• Managing user accounts and authentication
• Processing payments and subscriptions
• Delivering notifications (in-browser and via Telegram, if configured by you)
• Improving functionality, performance, and user experience of the extension and website
• Communicating with users regarding updates, support, and service-related notices
• Detecting, preventing, and addressing fraud or security issues

We do not use your data for purposes unrelated to the extension's single purpose of providing an enhanced Amazon Relay loadboard experience.

04Limited Use Disclosure

OttoRelay's use and transfer to any other app of information received from Google APIs will adhere to the Chrome Web Store User Data Policy, including the following Limited Use requirements:

4.1 Allowed Use

We only use personal and sensitive user data to provide or improve the extension's single purpose: an enhanced Amazon Relay loadboard with AI-powered insights, advanced filtering, and one-click booking.

4.2 Allowed Transfer

We only transfer user data to third parties when:

• Necessary to provide or improve the extension's user-facing features
• Required to comply with applicable laws or regulations
• Necessary for security purposes, including investigating abuse or security incidents

4.3 No Advertising Use

We do not use or transfer user data for serving advertisements. User data is never used for personalized, retargeted, or interest-based advertising of any kind.

4.4 No Unauthorized Human Access

Humans do not read user data unless:

• The user has given explicit consent to read specific data (e.g., support requests)
• The data is aggregated and anonymized for internal analytics
• It is necessary for security purposes or to comply with applicable law

05Disclosure of Information

We do not sell, rent, or trade your personal information.

We may disclose your information in the following limited circumstances:

• To trusted third-party service providers who assist in operating our Services (e.g., hosting, payment processing), bound by confidentiality obligations
• To Telegram's API, only when you explicitly configure Telegram notifications and solely for delivering those notifications
• To comply with legal obligations or lawful requests by public authorities
• To protect and defend our rights, property, or safety, or that of our users

06Data Security

We implement industry-standard security measures to protect your data:

• All data transmitted between the extension, our servers, and third-party services is encrypted using HTTPS/TLS
• Authentication tokens are stored securely using Chrome's built-in storage APIs
• Server-side data at rest is protected using modern encryption standards (AES-256)
• We do not use any cipher suites denylisted by the IETF
• Financial and payment information is never publicly disclosed

No method of transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

07Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including compliance with legal, accounting, or reporting requirements. When data is no longer needed, it is securely deleted or anonymized.

Local extension data (preferences, cached loads) can be cleared at any time by uninstalling the extension or clearing Chrome storage.

08Legal Basis for Processing (GDPR Compliance)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

• Consent — where you have given explicit consent for data processing
• Contract performance — where processing is necessary to provide the Services
• Legal obligation — where we are required to comply with applicable law
• Legitimate interests — where processing is necessary for our legitimate business interests, provided they do not override your rights

09Your Privacy Rights

9.1 GDPR Rights (EEA Users)

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time

9.2 CCPA Rights (California Residents)

You have the right to:

• Request disclosure of collected data
• Request deletion of personal information
• Opt out of the sale of personal data (we do not sell personal data)
• Non-discrimination for exercising your privacy rights

To exercise any of your rights, please contact us at: info@ottorelay.com

10International Data Transfers

Your information may be transferred to and maintained on servers located outside your jurisdiction, where data protection laws may differ. By using our Services, you consent to such transfers. We take appropriate safeguards to ensure your data remains protected in accordance with this Privacy Policy.

11Third-Party Services

Our Services interact with the following third-party services:

• Amazon Relay (relay.amazon.com) — the extension enhances the loadboard experience on this platform
• Google OAuth — used for secure account authentication
• Telegram — optional notification delivery, only when configured by the user

We are not responsible for the privacy practices of third-party services. We encourage you to review their respective privacy policies.

12Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

13Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on this page, with the updated effective date. We encourage you to review this Privacy Policy periodically.

14Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

By continuing to use our Services, you agree to the terms of this Privacy Policy.