Privacy Policy

This Privacy Policy describes how OttoRelay ("we," "our," or "us"), accessible at ottorelay.com, collects, uses, discloses, and safeguards your information when you access or use our website and dispatcher tools (the "Services"). Company name is Federalsoft, OK.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

01Information We Collect

We may collect and process the following categories of information:

1.1 Personal Information

Information that identifies you as an individual, including but not limited to:

• Full name
• Email address
• Telephone number
• Company or business details
• Billing and payment information

1.2 Usage Information

Information automatically collected when you interact with our Services, including:

• IP address
• Browser type and version
• Device identifiers
• Pages viewed and navigation paths
• Date and time of access

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze trends, and administer the website. You may control cookie preferences through your browser settings.

02Legal Basis for Processing (GDPR Compliance)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests

03Use of Information

We use the collected information for purposes including:

• Providing, operating, and maintaining our Services
• Managing user accounts and authentication
• Processing payments and transactions
• Communicating with users regarding updates, support, and service-related notices
• Improving functionality, performance, and user experience
• Detecting, preventing, and addressing fraud or security issues

04Disclosure of Information

We do not sell, rent, or trade your personal information.

We may disclose your information in the following circumstances:

• To trusted third-party service providers (e.g., hosting, payment processing, analytics)
• To comply with legal obligations or lawful requests by public authorities
• To protect and defend our rights, property, or safety

05Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including compliance with legal, accounting, or reporting requirements.

06Data Security

We implement appropriate technical and organizational measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.

07International Data Transfers

Your information may be transferred to and maintained on servers located outside your jurisdiction, where data protection laws may differ. By using our Services, you consent to such transfers.

08Your Privacy Rights

8.1 GDPR Rights (EEA Users)

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Request data portability

8.2 CCPA Rights (California Residents)

You have the right to:

• Request disclosure of collected data
• Request deletion of personal information
• Opt out of the sale of personal data (we do not sell personal data)

To exercise your rights, please contact us at: info@ottorelay.com

09Third-Party Services

Our Services may contain links to third-party websites or integrate with external platforms. We are not responsible for the privacy practices of such third parties.

10Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on this page, with the updated effective date.

11Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

By continuing to use our Services, you agree to the terms of this Privacy Policy.